Very Professional

I engaged Alpine to conduct a low level DPC survey which confirmed that the this level was to low and provided a solution for remedial action on my new build house which has been sent to the developers to resolve. I found Alpine very professional from start to finish and very easy to liaise with especially Becky and Sandra in the office and Ajmal the surveyor who arrived was punctual polite and did an excellent survey.
Checkatrade Review / London

Great Service

Great service from start to finish of process. Found company by chance on google search. Highly recommend this company , surveyor who arrived to undertake my damp survey was polite, courteous and friendly and knowledgeable and put me at ease straightaway. The office team were also really nice and efficient. The survey report was detailed and gave me peace of mind along with recommendations to resolve my problem.
Checkatrade Review / London

Reliable & Friendly

Fantastic service from initial contact to completion. Reliable and friendly, but also professional and thorough. The report was produced and emailed the following day and contained a detailed, yet easy to understand, report with handy recommendations to fix any issues at the end.
Checkatrade Customer / Banbury

Very Helpful

Needed a damp survey quickly to complete on a house sale. Alpine were very helpful by finding me a slot within one week and turning the report around by the next day. The surveyor was polite, thorough and understanding of the issues and used sophisticated damp-measuring equipment the technical details of which were explained well. The report was thorough, clear and concise and included impartial recommendations. I would most certainly recommend and use again.
Checkatrade Review / West London

Very Pleased

This is the first time I used Alpine Surveys. I am very pleased with their service. Very thorough survey, excellent customer service, knowledgeable surveyor and very detailed report. Definitely recommend Alpine Surveys.
Checkatrade Customer / TW13

Very Thorough

Very thorough and professional team, two men came to the house and were very polite. They wore full PPE in the house throughout the survey and covered every inch with a fine tooth comb, they assessed inside and outside, they were clean, and efficient and they they were even considerate of my very nervous cat. They explained everything as they went along and spoke in a manner I could follow without being condescending. Would highly recommend them!
Checkatrade Review / Gloucester

Satisfactory Outcome

I chair a Poole residential block Manco and called in Alpine to settle the source of a water ingress issue impacting one flat and potentially sourced from another two.
Alpine’s surveyor carefully and diplomatically navigated the local politics, pinpointed a range of issues and came up with an actionable report in plain English that has been accepted by all parties. Alpine’s independence, professionalism and precision were highly valued. In particular, I would like to thank Sarah for her flexibility and pragmatism in helping me get a satisfactory outcome in lockdown. She is a great ambassador for the brand
Checkatrade Review / BH13

Professional

Damp assessment survey was undertaken with Alpine, due to discovery of penetrative damp issue at my property .
I have received various free quotes from other companies who were all trying to sell DPC course which I was never sure, if injecting chemical would resolve the root cause of the problem.
I spoke to Sarah from the company to get an assessment survey booked and I must say the whole team was professional from start to finish .
Surveyor AJ arrived on time and carried out the assessment spending long time investigating and exploring the potential cause and the use of thermal imaging seemed to highlight the source more precisely.
I wanted an unbiased diagnosis from a professional team who clearly understand what they are doing. This help customer like me to spend money in the correct resolution of issues and avoid falling trap to tradesmen who are keen to sell chemical damp course and other expensive repair works Thanks
Checkatrade Review / London

Happily Recommend

Mohbin completed a damp survey on our house and I honestly couldn’t be more complimentary about him. He took his time, listened to me about the house, explained what he was doing, what his recommendations were, and why. He made me feel that the house wasn’t falling down around me as I (over dramatically) feared. He was a thoroughly lovely man to speak to and so knowledgeable, he was happy to answer my questions on research I had done. He made the damp survey a completely enjoyable experience. Thank you so much. Clearly I would happily recommend Alpine surveys onwards without any hesitations whatsoever.
Facebook Review / Annette James

I now feel confident…

The surveyor, Paul, was friendly, knowledgeable and thorough. He talked me through issues found, answered my questions and explained his recommendations. An in-depth report was sent within 24 hours of the survey and I now feel confident I know what the problems are and how to rectify them.
Google Review / Sian

Polite, efficient & thorough

The survey was completed in a tenanted property. The tenants had to delay the job due to self isolation and the Alpine changed the date without complaint or hesitation. On the day of the survey, the team that arrived was was polite, efficient and thorough and the tenants were very pleased. The final report was well presented and detailed. Well worth the reasonable fee paid. I can highly recommend this company. On another note, the communication with the office has been brilliant! Very friendly, personable and efficient.
Checkatrade Review / TQ1

Really professional

Really professional company and Paul was helpful and answered our questions. Report received within 24 hours as promised. A real pleasure to deal with Alpine Property Group
Googel Review / Sarah

Very experienced

“Very experienced in profession. Offered tips and recommendations whilst on the visit. Approachable, professional, confident and polite. Great written report of the survey received afterwards, was clear and precise.”
Checkatrade Review / Uxbridge

Received report next day

Very professional, received a report for my damp issue the next day , I would certainly used this company again.
Checkatrade Review / London

Best money I’ve spent

“Best money I’ve spent! Was about to spend £X on a new dpc and decided at the last minute to get Alpine in. Produced a report in one day and gave s detailed recommendation which did not involve a new dpc! Mark and Sarah are highly professional and the service is excellent- 10/10!”
Checkatrade Review / Slough